As Lockdown Eases, Theft starts to Rise

July 27, 2021


As lockdown measures ease, new data shows an increase in ‘out and about’ theft claims. Here, Aviva report the stats, and some helpful tips to help protect your possessions.

Figures from the insurer reveal that between April and June 2021, theft claims which didn’t involve breaking into a home increased by 44%. June also marked the sixth month in a row during which Aviva saw an increase in these types of claims with items commonly taken including phones, bags, laptops and bicycles, although Aviva also received claims for watches, sunglasses and clothing.

The impacts of lockdown easing, along with warmer weather are also apparent when it comes to the locations of these thefts, with pubs, cafes, restaurants, beaches and camp sites all featuring prominently. In one instance, a customer reported items being stolen from their tent while they were sleeping inside. There were also a number of incidents reported where items – often phones, bags and wallets – were taken directly out of people’s hands in the street.

Dave Lovely, Global Claims Director, Aviva General Insurance says: “We’ve all been looking forward to being able to venture out and visit venues and locations that have been off-limits for months. Unfortunately, however, it seems thieves have been excited about this prospect too – and now they’re taking advantage of people and their belongings being accessible again.

“People are understandably glad to be out and about with fewer restrictions, but we’d urge people to stay alert while enjoying the new freedoms. A momentary lapse of attention can give thieves an unwelcome opportunity, so let’s not make it easy for them.”


Aviva has the following tips to avoid thefts when out and about:

  • Consider leaving items at home. If you’re heading out, consider exactly what you need to take with you. Do you need to take a laptop, phone, wallet, tablet? If the answer is “no”, leave it at home – and limit the amount of cash you carry.
  • Use a bag with fasteners. A bag with a zip, buckles or fasteners provides a natural barrier to pick-pockets. You’re much more likely to notice if a thief attempts to get to your valuables.
  • Don’t leave items unattended. Sadly, even if you leave possessions for just a few seconds, they could be taken. Make sure a trusted person is watching your belongings at all times.
  • Use an old phone. If you have an old mobile you can take out for the day, this may be a good way to keep in touch, without putting your latest smartphone model at risk.
  • Make sure pedal cycles are secured when not in use. Bicycles have become hot property during the pandemic, so always use a robust lock when leaving yours unattended.
  • Be mindful how you carry items: Wear a bag that crosses your body so it can’t be easily snatched and take care when using your phone in public places, in case would-be snatchers are watching
  • Be careful of distraction techniques: Professional thieves may try to distract you by engaging you in conversation while they – or an accomplice – makes off with your possessions
  • Think about your insurance needs: Many insurers offer cover for items away from the home, but you may need to choose an add-on to your home insurance, such as “personal belongings cover”. Check with your insurer what is covered under your policy, to make sure you have the most appropriate insurance for your needs.

Authored by Aviva

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